Shipping policy

DELIVERY/COLLECTION

COLLECTION – Once you have set a collection date and time you must stick to this.

A LATE FEE will be charged to you if you are 15mins late which will need to be paid before your order is handed over.

DELIVERY - For celebration cakes, delivery is available at an extra cost depending on location and subject to availability.

Wedding Cakes and any tiered cakes above 2 tiers cannot be collected and will only be delivered to your specified venue – charges for delivery and set ups will be included in your quote.

For delivery of postal items, once the treats have left my premises and are in the hands of a delivery company the delivery is out of my control. I am not liable for any mistreatments of items or any damage of goods due to handling or weather conditions.

​TRANSPORTATION OF YOUR CAKE

Cakes, as with many food items, require certain temperature control and careful transportation. 

Cakes must be kept on a flat surface, either in your passenger foot well or the boot. I do not recommend holding the cake or placing it on a seat. Please ensure the heating in the car is off and if it is a warm day, make sure the AC has been running for some time before the cake goes in the car.
Avoid all sunlight directly on the cake. Hold the cake by the base only and do not hold it against your body. When transporting cakes, yourself, ensure they have been in the fridge beforehand. Travelling with room temperature cake is most likely going to cause damage. Please drive very carefully as I can NOT be held accountable for any damages which may occur once a cake has left my possession. Please follow my advice to ensure the safety of your cake.